Benefits of click & collect for your customers

More and more shoppers are turning to online ordering and pickup for speed and convenience, with most preferring to collect their online orders while running their errands or out and about. Suffice to say, the click & collect model is here to stay.

Studies show that customers find value in the aspects of customer relations, website and pickup, and gravitate towards businesses that emphasise quality in the provision of these offerings. 

How Pargo Click & Collect benefits your customers 

    • Omnichannel experience: Online stores and brick-and-mortar stores are brought into one ecosystem, creating a more convenient customer experience.
    • Purchase intent based on convenience: Online shoppers selecting click & collect are more likely to make a purchase than those weighing up home deliveries, knowing that they can collect when and where it suits them.  
    • Ease of returns: Click & Collect ensures customers are happy with their purchase before leaving the designated pickup point.
  • Reach all South African shoppers: Click & collect solves the access problem. Often couriers aren’t able to reach customers without an accessible delivery address ,in far reaching areas or large security estates, or they may have many stops along the way before reaching the buyer. In rural or remote areas, these issues are even greater. Click & collect allows customers to pick up an item from a nearby pickup point in their area when it suits them best. 
  • A trusted system: Great consistent face-to-face interactions between customers and staff at the pickup point create trust, which in turn builds confidence with the e-tailer from which the purchase is made.
  About Pargo Pargo is a Cape Town-based tech company that solves the challenges of last-mile logistics through its smart logistics platform and fulfillment solutions, which are anchored by a vast, nationwide network of thousands of Pargo Pickup Points. Pioneering Click & Collect back in 2015, Pargo continues to develop their technology and processes to make fulfillment solutions fit for the African logistics landscape, including Home Delivery, Returns and micro-warehousing. Clients that use their tech include Edgars, rain, TFG, Cape Union Mart, Clicks and HomeChoice.  
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Fast and efficient courier service with easy and convenient collection points at numerous retailers… [See More]

nqobile mavuso

Just received my parcel, can’t wait to use my product. #FIRST TIME CUSTOMER. I appreciate your service Pargo.

Ofentse Kharoli

This was my first order and the experience was great. Their service is fast and exceptional. Safe and legit. Their charge rates are worth it, no regrets!

Minenhle Khanyile

I love everything about bash, shopping was easy and efficient.the stuff was friendly [See More]