Combining online and offline retail

Pargo allows retailers to offer their customers a seamless omni-channel experience whereby online and offline meet each other.

  • Increase footfall and incremental spend:
    Provide your customers the ability to collect parcels from Pargo's national network of retail partners, driving new footfall and incremental spend. Pargo customers are predominantly young, female and above average earners, making an extremely attractive cohort.
  • Improve customer experience:
    By minimizing the potential for human error and significantly reducing transaction times, the Pargo solution dramatically improves the customer experience.
  • Delivery continuous improvement:
    The Pargo solution tracks a variety of KPIs in real time to provide an accurate view on Click & Collect performance, enabling retailers to drive continuous improvements.
  • Tailored branding and customer experience:
    The entire Powered by Pargo solution has been designed with user experience at its core. The branding, user journey and customer communications can all be customised to reflect the unique preferences of our retail partners.

The Power of Click & Collect

  • 37% of online shoppers use Click & Collect if available
  • Additional Customers From Pargo’s Network of Retail Partners of which 18% will be new customers
  • Click & Collect customers shop 3x more frequently compared to home delivery
  • 9% higher basket spend compared to home delivery
  • 35% of customers combine their collection with a in store purchase and 45% while returning

Some of our partners that send parcels on Pargo

What they're saying


Pargo offers top-notch quality, service and rates. Across the board, we are always very pleased with their work.

Particularly the fact that we have received extremely positive feedback from our valued customers every time we use Pargo to send parcels.

Terry Watt
~ home choice

Before we started dealing with Pargo, we had big problems in getting our parcels to our busy customers that aren't at home all day.

Pargo helped to solve this problem for us and delivery rates have drastically improved.

Maurits Vermeulen
~ one day only