The process was quick and efficient. I would have liked to have a stylus to be able to sign nicely. I don't know if you are responsible for the packaging but the I hate the amount of plastic I got just for a pair of boots, paper packing would have worked well. But I am happy with the collection of my parcel.show more

It was quick and easy, was kept informed throughout the process until it entered Pargo parcel counter at clicks. The service at Clicks was also exceptional. Thanks to the gentleman that assisted me. He was professional and helpful. While I was still busy purchasing at clicks he came to my with his cell phone to sign, I felt very specialshow more

Communication was good and accurate. Kept me informed of the whereabouts of my parcel. Received notification when the parcel was ready for me to pick it up. Arriving at Clicks and received the parcel without problems. Thank you!show more

Cannot say that I am happy. What I like: 1. Cheap 2. Convenient. What I dislike: 1. 50% of my orders are WAY over the advertised delivery period of 3-5 working days. The one took 12 working days and the other is going for 9 working days today and still not delivered. 2. Even if I load an order early in the morning the courier only collects late afternoon on the second day. 3. The system does not tell you exactly where the parcel is like other courier companies. It just states that the parcel was collected by the courier and on its way but other than that there is no information. 4. I am struggling a bit with proper communication from the people that I deal with at Pargo. I sent a message to the founder Lars Veul to give him the details of the issues so that he can perhaps look into it.show more

Quick and easy, the staff was friendly and assisted as soon as I asked about the product. Lightning fast, I'm impressed. Keep up the good work...super service.show more