The great alternative to the SA Post Office

The South African Post Office (SAPO) has very poor service levels, which include slow delivery times, lost packages, website downtime, and poor communication with clients.

The Post Office’s pathetic service was confirmed by a recent real-world experiment by MyBroadband.

In this test, MyBroadband sent letters from across South Africa to the Lyttelton Post Office, and we tracked how long these letters took to arrive.

Fastmail letters, which are supposed to be delivered within days, took between one and three weeks to arrive.

The situation with ordinary mail was even worse. Only half of the letters arrived within a month, and the rest are still trickling in two months after they were sent.

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