How South Africans shop in 2023 and how Pargo Click & Collect can meet their needs

A look into South Africans’ spending habits this year is telling.

Without question, higher food and petrol prices are impacting consumer behaviour. A survey by short-term loan provider Wonga shows that less money is going to big shopping days like Christmas and Black Friday, while people have also cut down dramatically on going out to eat, buying clothing, and entertainment.

In the current economic climate, cost-saving is the name of the game.

One of the ways to do this is to cut down on costs when it comes to the delivery of goods ordered online. Numerous studies show that last-mile delivery is the most expensive part of the supply journey. Retailers can sometimes pay exorbitant prices for storage of inventory at distribution centres, and then there is the matter of spending money on petrol and couriers to ensure shoppers receive their goods.

To cover overheads, retailers are compelled to pass on these costs to consumers.

The click & collect model, increasingly becoming a favoured delivery option among customers, can reduce these expenses significantly.

Pargo Click & Collect partners with retailers and e-commerce businesses to offer pickup points at their stores or other convenient locations, thereby eliminating the need to use distribution centres.

What this means is that fuel-conscious customers can simply pick up the item they have ordered online while they do their weekly or monthly grocery shopping. All they have to do is select the Pargo Click & Collect option at checkout and choose a Pickup Point that is most convenient for them.

And since Pargo provides real-time tracking and notifications, consumers don’t have to waste unnecessary time and money on repeatedly checking to see whether their parcels are ready for collection.